Club magazine is a monthly The Foschini Group (TFG) magazine that offers readers great lifestyle, fashion and beauty tips, as well as incredible benefits.
Email us at [email protected], call 0860 111 395, like our Facebook page, and follow us on Instagram and Twitter.
Club magazine terms and conditions
1 You have subscribed to Club magazine (‘the magazine’), a publication of Foschini Retail Group (Pty) Ltd (‘TFG’).
2 Your TFG account will be billed monthly for the magazine. Where Club is taken out on your RCS account, your RCS account will be billed monthly.
3 Should you not wish to be billed for the magazine when your account has a zero balance, please advise us of this.
4 You may be charged interest on your subscription amount monthly, if the payment plan that you have selected attracts interest.
5 You may cancel your magazine subscription at any time by contacting our customer services centre on 0860 576 576. Where Club is taken out on your RCS account, contact the RCS call centre on 0861 729 727.
6 TFG reserves the right to cease publication of the magazine at any time at our sole and absolute discretion. In such an event, we will cease to bill you for the magazine.
7 TFG reserves the right to change or cease the benefits offered in the magazine at any time, and to change the level of service offered to subscribers of the magazine. Where Club is taken out on your RCS account, RCS reserves the right to change or cease the benefits offered in the magazine at any time, and to change the level of service offered to subscribers of the magazine.
8 TFG may change the size and shape of the magazine at any time.
9 The price of the magazine will be adjusted at any time during a calendar year, and you will be billed the increased amount on your TFG account from the date of the increase. We will give you notice of any increase before we increase your subscrip-tion. Where Club is taken out on your RCS account, you will be billed the increased amount on your RCS account from the date of the increase.
10 Terms and conditions can change from time to time and you will be bound to any new terms and conditions from the date of publication in the magazine.
11 TFG staff subscribers are not eligible for prizes that appear in this magazine.
12 We hereby notify you that it may be necessary for certain third-party benefit providers to process your personal information to enable them to provide their services to you. By making use of the benefit, you agree to this.
13 All Club benefits are subject to terms and conditions.
You could walk away with anything from cash to fashion vouchers in our monthly competitions. All you have to do is keep an eye out for:
• the R100 000 Superdraw
• R45 000 in grocery vouchers
• a variety of monthly prizes, including TFG gift cards.
Club subscribers are automatically entered into all the competitions
in the magazine, except for the grocery voucher competition.
For the grocery voucher competition, subscribers must SMS their
name, ID number and the keywords ‘Club Grocery’ to 44002 to stand
a chance to win.
Benefits terms and conditions
The Foschini Group does not accept responsibility for the advice offered
by its medical service or the consequences thereof.
Death benefit Conditions
1 Where Club is taken up by TFG account holders on their TFG account, in the event of a Club subscriber’s death, their beneficiaries will receive R2 000 death cover and the outstanding balance on the deceased’s TFG account will be settled up to a maximum of R1 500.
2 Where Club is taken up by RCS account holders on their RCS account, in the event of a Club subscriber’s death, their beneficiaries will receive R2 000 death cover and the outstanding balance on the deceased’s RCS account will be settled up to a maximum of R1 500.
3 Platinum Club is only available to TFG account holders on their TFG account.
4 Where Platinum Club is taken up by TFG account holders on their TFG account, in the event of a Platinum Club subscriber’s death, their beneficiaries will receive R10 000 death cover and the outstanding balance on the deceased’s TFG account will be settled up to a maximum of R10 000.
5 If you subscribed to Club Platinum on 1 August 2014 or thereafter: the Death Benefit of R10 000 and the Account Settlement Benefit of R10 000 will automatically reduce to the amounts of R2 000 and R1 500 respectively on the day that you turn 65 years of age. If you subscribed to Club Platinum prior to 1 August 2014: the Death Benefit will remain R10 000 and the Account Settlement Benefit will remain R10 000, regardless of your age.
6 Monthly payments must be up to date.
7 When a claim is made, a certified copy of the death certificate will be required as proof of death.
8 Claims may be made up to four months after death by natural causes, or three months in the event of unnatural death.
9 Where Club or Platinum Club is taken up by a TFG account holder on their TFG account, claimants should approach their closest Foschini Group store and request a claim form.
10 Where Club is taken up by an RCS account holder, claimants should contact the RCS call centre on 0861 729 727 to obtain a claim form.
11 The full terms, conditions and disclosures are contained in the policy and disclosure notice.
HOW DOES MY FAMILY MAKE A CLAIM IN THE EVENT OF MY DEATH?
Claimants (being your beneficiary) must obtain a certified copy of the death certificate. Where Club was taken up by a TFG account holder, the beneficiary must approach their closest Foschini Group store and request a claim form. The details thereon must be fully completed; the store staff will provide any assistance required. In addition, the beneficiary must also supply the following documents: a certified copy of the deceased account holder’s identity document, a certified copy of the beneficiary’s identity document and any other documents or information that TFG requires, including affidavits. In the event of any queries, the Customer Care number is 0860 576 576. Where Club was taken up by an RCS account holder, your beneficiary must notify RCS in writing and supply full details of the event, fill in and send the claim form to RCS by fax to 0861 237 483 or email [email protected], along with the following documentation and proof required: a certified copy of the deceased Club subscriber’s identity document and a certified copy of the beneficiary’s identity document. In the event of any queries, the RCS call centre number is 0861 729 727. These benefits are underwritten by Guardrisk Insurance Company Limited (FSP No 75).
Additional Superdraw rules
1 All participants must be resident in South Africa and be over the age of 18 years.
2 There will be 12 winners, randomly selected each month. The cash prizes are as follows: 1 × R50 000, 1 × R25 000, 10 × R2 500.
3 Cash winners will be contacted telephonically for their banking details, and their prize will be paid into their bank account. If we cannot contact a cash winner after two attempts have been made to reach him/her, and either the call is not answered or the call goes directly to voice mail, the prize will be forfeited and a new winner will be redrawn. A full list of winners is available from the 2nd Floor, Parow Shopping Centre, Voortrekker Road, Parow East, Cape Town.
Rules for all Club competitions
1 All Club subscribers will be automatically entered into selected competitions in the magazine.
2 Standard SMS rates will apply for all SMS competitions.
3 Automatic entry winners and SMS winners will be required to provide a valid TFG account card number. Where Club is taken out on your RCS account, a valid RCS account card number will be required.
4 The winner will be randomly selected by means of an automated system for all automatic and SMS competitions.
5 All winners need to be active subscribers of Club in order to qualify, which means your account needs to be up to date.
6 This competition will commence on 13 July 2017 and end on 31 August 2017.
7 The winner will be notified via email/telephone within one month of the closing date.
8 The prize will be sent to the winner via RAM courier service to the winner’s home address or to the nearest Foschini Group store if the winner does not have a physical address.
9 The winner’s name will be published in the November 2017 issue of Club magazine.
10 All participants must reside in South Africa.
11 By entering the competition, you agree and understand that you may win a prize and that there is no guarantee that you will win a prize.
12 Unclaimed prizes are valid for six months only. For any queries regarding competition prizes, send an email to [email protected]
13 Active Club subscribers will only be allowed to win a maximum of two prizes per issue.
14 The winner’s name and/or photo will be published in the August 2017 issue. The winner will be given the opportunity to agree or not to agree to the publication of their image unless the competition is of such a nature that the winner’s picture must be published.
15 Terms and conditions apply. In order to view or receive the full terms and conditions, send an email to [email protected] or go to www.tfgclub.co.za where the full Ts&Cs are online or call us on 021 938 7506.
16 Please note that separate terms and conditions apply to TFG staff subscribers. Go to tfgclub.co.za for full competition Ts&Cs for TFG staff subscribers.
17 Subscribers may only enter each competition once, and multiple entries will be discarded.
Avoid unclaimed prizes. Simply update your postal address and contact details with TFG. Contact 0860 576 576.
Where Club is taken up by RCS customers, update your contact details with the RCS call centre on 0861 729 727.
(08 12 2016)