Club, Platinum Club and Value Club magazine terms and conditions
1 You have subscribed to Club Magazine, Platinum Club magazine or Value Club Magazine (“the Magazine”), all publications of Foschini Retail Group (Pty) Ltd (“TFG”).
2 Your TFG account will be billed monthly for the Magazine, or, if you are a RCS account holder, your RCS account will be billed monthly. Value Club is not available to RCS account holders.
3 Should you not wish to be billed for the Magazine when your account has a zero balance, please advise us of this.
4 You may be charged interest on your monthly subscription if the payment plan that you have selected attracts monthly interest.
5 TFG account holders may cancel their Magazine subscription at any time by contacting our customer services centre on 0860 576 576. RCS account holders must contact the RCS call centre on 0861 729 727.
6 TFG reserves the right to cease publication of the Magazine at any time in our sole and absolute discretion. In such an event, we will cease to bill you for the Magazine.
7 TFG reserves the right to change or cease the benefits offered in the Magazine at any time, and to change the level of service provided to subscribers of the Magazine.
8 TFG may change the shape and the size of the Magazine at any time.
9 The price of the Magazine will be adjusted at any time during a calendar year, and you will be billed the increased amount on your TFG/RCS account from the date of the increase. We will give you notice of any increase before we increase your subscription.
10 These terms and conditions can change from time to time and you will be bound to any new terms and conditions from the date of publication thereof in the Magazine.
11 TFG staff members who subscribe to the Magazine are not eligible for any Magazine benefits including competitions.
12 Value Club magazine subscribers do not qualify for:
a) Value-added benefits;
b) Entry into the monthly superdraw and grocery voucher competition; c Insurance benefits.
13 We hereby notify you that it may be necessary for certain third-party benefit providers to process your personal information to enable them to provide their services to you. By making use of the benefit, you agree to this.
14 All Magazine benefits are subject to certain terms and conditions and can be viewed at tfgclubmagazine.co.za.
15 Club, Platinum Club and Value Club magazine subscribers are eligible to win monthly TFG gift cards.
You could walk away with anything from cash to fashion vouchers in our monthly competitions. All you have to do is keep an eye out for:
• the R50 000 Superdraw
• R10 000 in grocery vouchers
• a variety of monthly prizes, including TFG gift cards.
Club magazine subscribers are automatically entered into all the competitions in the magazine, except for the grocery voucher competition. For the grocery voucher competition, Club magazine subscribers must SMS their name, ID number and the keywords ‘Club Grocery’ to 44002 to stand a chance to win.
Benefits terms and conditions
Value Club magazine does not include any insurance benefits.
Death benefit Conditions for Club and Platinum Club subscribers only:
1 Where Club magazine is taken up by TFG account holders on their TFG account, in the event of a Club magazine subscriber’s death, their beneficiaries will receive R2 000 death cover and the outstanding balance on the deceased’s TFG account will be settled up to a maximum of R1 500.
2 Where Club magazine is taken up by RCS account holders on their RCS account, in the event of a Club magazine subscriber’s death, their beneficiaries will receive R2 000 death cover and the outstanding balance on the deceased’s RCS account will be settled up to a maximum of R1 500.
3 Club magazine Platinum is only available to TFG account holders on their TFG account.
4 Where Club magazine Platinum is taken up by TFG account holders on their TFG account, in the event of a Clubmagazine Platinum subscriber’s death, their beneficiaries will receive R10 000 death cover and the outstanding balance on the deceased’s TFG account will be settled up to a maximum of R10 000.
5 If you subscribed to Platinum Club magazine on 1 August 2014 or thereafter: the Death Benefit of R10 000 and the Account Settlement Benefit of R10 000 will automatically reduce to the amounts of R2 000 and R1 500 respectively on the day that you turn 65 years of age. If you subscribed to Club magazine Platinum prior to 1 August 2014: the Death Benefit will remain R10 000 and the Account Settlement Benefit will remain R10 000, regardless of your age.
6 Monthly payments must be up to date.
7 When a claim is made, a certified copy of the death certificate will be required as proof of death.
8 Claims may be made up to four months after death by natural causes, or three months in the event of unnatural death.
9 Where Club magazine or Club magazine Platinum is taken up by a TFG account holder on their TFG account, claimants should approach their closest Foschini Group store and request a claim form.
10 Where Club magazine is taken up by an RCS account holder, claimants should contact the RCS call centre on 0861 729 727 to obtain a claim form.
11 The full terms, conditions and disclosures are contained in the policy and disclosure notice.
HOW DOES MY FAMILY MAKE A CLAIM IN THE EVENT OF MY DEATH?
Claimants (being your beneficiary) must obtain a certified copy of the death certificate. Where Club magazine was taken up by a TFG account holder, the beneficiary must approach their closest Foschini Group store and request a claim form. The details thereon must be fully completed; the store staff will provide any assistance required. In addition, the beneficiary must also supply the following documents: a certified copy of the deceased account holder’s identity document, a certified copy of the beneficiary’s identity document and any other documents or information that TFG requires, including affidavits. In the event of any queries, the Customer Care number is 0860 576 576. Where Club magazine was taken up by an RCS account holder, your beneficiary must notify RCS in writing and supply full details of the event, fill in and send the claim form to RCS by fax to 0861 237 483 or email [email protected], along with the following documentation and proof required: a certified copy of the deceased Club magazine subscriber’s identity document and a certified copy of the beneficiary’s identity document. In the event of any queries, the RCS call centre number is 0861 729 727. These benefits are underwritten by Guardrisk Insurance Company Limited (FSP No 75).
Additional SuperDraw rules for Club and Platinum Club magazine subscribers
1 All participants must be resident in South Africa and be over the age of 18 years.
2 There will be 3 winners, randomly selected each month. The cash prizes are as follows: 1 × R30 000, 1 × R15 000, 1 × R5000.
3 Cash winners will be contacted telephonically for their banking details, and their prize will be paid into their bank account. If we cannot contact a cash winner after two attempts have been made to reach him/her, and either the call is not answered or the call goes directly to voicemail, the prize will be forfeited and a new winner will be redrawn. A full list of winners is available from the 2nd Floor, Parow Shopping Centre, Voortrekker Road, Parow East, Cape Town.
Rules for all Club magazine competitions
1 All Club magazine subscribers will be automatically entered into selected competitions in the magazine.
2 Standard SMS rates will apply for all SMS competitions.
3 Automatic entry winners and SMS winners will be required to provide a valid TFG account card number. Where Club magazine is taken out on your RCS account, a valid RCS account card number will be required.
4 The winner will be randomly selected by means of an automated system for all automatic and SMS competitions.
5 All winners need to be active subscribers of Club magazine in order to qualify, which means your account needs to be up to date.
6 This competition will commence on 13 January 2020 and end on 29 February.
7 The winner will be notified via email/telephone within one month of the closing date.
8 The prize will be sent to the winner via courier services to the winner’s home address or to the nearest Foschini Group store if the winner does not have a physical address.
9 The winner’s name will be published in the May 2020 issue of Club magazine.
10 All participants must reside in South Africa.
11 By entering the competition, you agree and understand that you may win a prize and that there is no guarantee that you will win a prize.
12 Unclaimed prizes are valid for six months only. For any queries regarding competition prizes, send an email to [email protected]
13 Active Club magazine subscribers will only be allowed to win a maximum of two prizes per issue.
14 The winner will be given the opportunity to agree or not to agree to the publication of their image unless the competition is of such a nature that the winner’s picture must be published.
15 Terms and conditions apply. In order to view or receive the full terms and conditions, send an email to [email protected] or go to tfgclubmagazine.co.za where the full Ts&Cs are online or call us on 021 938 1621.
16 Please note that separate terms and conditions apply to TFG staff subscribers. Go to tfgclubmagazine.co.za for full competition Ts&Cs for TFG staff subscribers.
17 Subscribers may only enter each competition once, and multiple entries will be discarded.
Terms and conditions
1. All participants must be resident in South Africa and be over the age of 18 years.
2. There will be 1 winner, randomly selected. The prize will be 1 x R2000 TFG shopping voucher.
3. The competition will take place from 13 November to 13 December 2019. The winner will be randomly selected in January 2020.
4. If we cannot contact a winner after two attempts have been made to reach him/her, and either the call is not answered or the call goes directly to voicemail, the prize will be forfeited and a new winner will be redrawn.
5. The prize will be sent to the winner via courier service to the winner’s home address
6. Only SMS entries will be considered.
BIRTHDAY BENEFITS FOR PLATINUM CLUB MAGAZINE SUBSCRIBERS ONLY
As a Platinum Club subscriber, you will receive a R100 voucher which can be used towards spoiling yourself at any TFG store in the month of your birthday.
1 Platinum Club magazine subscribers will receive their birthday voucher via SMS in the month of their birthday.
2 Voucher only for valid Platinum Club magazine subscribers whose TFG accounts are up to date in the month of their birthday.
3 Valid for 3 months from date of issue.
4 Cannot be used on cellular, navigation products, airtime or data.
5 Valid on full-priced and markdown merchandise at any TFG store within South Africa.
(08 12 2016)